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Consulting Services
Mediation Facilitation


Conflict incurs a high, but hidden, cost — an expense item that is not in your budget. The cost is demonstrable - you can measure the financial cost of conflict in your organization in just minutes. The good news is, the cost is also reducible — mediation consistently resolves 90% of conflicts successfully.

The Branch Solution is committed to improving human relations by assisting clients with constructive conflict resolution. Conflict is often very costly, stressful and can be mentally debilitating for those who are involved. We help members of your organization work through conflict in the most cost effective manner without escalation or litigation.

Mediation is a confidential voluntary process designed to reduce conflict and help the disputing parties develop a win/win resolution. It is not the role of the mediator to provide legal advice or counseling.

The Benefits:
Mediation is the preferred approach to conflict resolution by many individuals and organizations because of the following reasons when compared to litigation:
  • Cost-Effective
    Mediation costs a fraction of the cost of litigation because mediation is a focused process with results agreed to by both parties. In the facilitated mediation process, all of the time is spent with the disputing parties and the mediator actively working together to resolve the issues related to the conflict. In litigation, the costs are distributed amongst attorney fees and administrative fees associated with preparation, correspondence, depositions and court hearings.

  • Reduced Time Commitment
    The litigation process can take months or even years to resolve a dispute. However, the facilitated mediation proces can take as little as a few hours. This reduces the costs associated with loss of productivity and other resources.

  • Confidential
    The mediation process guarantees confidentiality. Unlike the litigation process, whereby hearings can be public and details of the dispute may be accessed via public records.

  • Controlled
    Often the parties involved in conflict feel out of control. The mediation process empowers the parties to resolve the dispute on their own while retaining control of the situation by reaching a fair and equitable solution.

  • Creative
    The informal nature of the mediation process enables the disputing parties to develop innovative solutions to their problems. A process for creativity would not be available in litigation.

  • Restores Relationships
    The mediation process reduces hostility amongst the disputing parties because the rules of engagement allow them to remain committed throughout the process. They are also able to establish trust and respect for one another and thus restore the relationship.

  • Sustained ROI
    The mediation process has a sustained return-on-investment (ROI) in that the results are measurable and lasting. The parties have engaged in constructive resolution techniques which can be utilized in any situation when conflict arises. The mediation process also enables the parties to quickly identify and resolve conflicts before they escalate.

Contact us for more information or to schedule a mediation session.


Additional Services:



Workplace Investigations

Offering Mediation & Conflict Resolution Training Certified by the Mediation Training Institute

Certified by
The Eckerd College Leadership Development Institute to administer and facilitate use of the Conflict Dynamics Profile®



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